Check-in

Your room is ready from 3 p.m.

Our reception is personally staffed for your arrival from 3 p.m. to 5 p.m. If you arrive after 5 p.m., please call us early.

Early Seemöwe (check-in)

Start your vacation earlier! We offer early check-in from 1 p.m. instead of 3 p.m.

If you are interested, please coordinate with our reception at least one day before your arrival.

One-off fee of 24 €, subject to availability

Check-out

Your room is available until 11 a.m. Our reception is staffed from 8 a.m.

Late Seemöwe (check-out)

Extend your vacation and delay your trip home a little longer! Departure by 1pm instead of 11am

If you are interested, please contact our reception at least one day before your departure.

One-off fee of 24 €, subject to availability

Please let us know if you have something to celebrate or special requests.

We are happy to help you make these moments perfect – for example with a bottle of champagne in the room or a bouquet of flowers for your loved one.

We ask that you please take a moment to read our information regarding the important topic of fire prevention. Please take a look at the fire escape plan in your room and make sure you know where your shortest escape route is. Safety is our number one priority - thank you for your attention to this!

Emergency- and fire safety instructions

Reading material

In the hotel entrance area you will find a variety of flyers and brochures with tips for excursions.

In the lobby on the 1st floor of the main building you will find a selection of books and newspapers.

Feel free to help yourself in exchange for a book you have brought with you, or put the book back when you leave.

Play area

In the lobby on the 1st floor of the main building you will find a selection of card games (Skyjo; Uno; Wizard; Romme).

Help yourself to a varied evening of games. We ask that you return the borrowed items/games properly and in their entirety.

Yoga mats

You will find yoga mats in the lobby on the first floor of the main building. Help yourself and find a relaxing spot in our garden of the Möwenschrei apartment building. We ask that you put the yoga mat back properly and clean.

We are personally available for you at reception from 8 a.m. to 5 p.m.

Outside of these hours, you are welcome to write us a message; in emergencies, you can also reach us by phone.

The picturesque landscape on the island of Poel is best explored on long bike tours.

For 13,90 € per day/bike, we will be happy to lend you suitable bikes for your tours. Please send us a message before your stay or reserve the bikes at our reception upon arrival (subject to availability).

Are you traveling with your own bike? We are happy to offer you a place to store your bikes.

We serve our breakfast buffet daily from 8 a.m. to 10 a.m. in our café on the ground floor.

If your booking does not include breakfast, you are welcome to register for breakfast upon arrival (19,80 € per adult; 9,90 € for children aged 6 and over).

There is one large and one small towel available for each person in the hotel room.

The towels may not be used for visiting the beach.

Dogs are welcome upon request and subject to availability.

We charge 20 € per animal per night. We ask you not to let your dog on the bed or on our seating. We also ask you to note that leashes are mandatory in all of our buildings and on our property. Thank you for your consideration!

Upon arrival, you will receive the visitor's card (Kurkarte) Ostseebad Insel Poel from us. We are legally obliged, on behalf of the tourist office, to properly record and transmit your personal data using the registration form.

The price for visitor's card (Kurkarte):

• from April 1st to October 31st for adults (from the age of 18) 2,50 € per day
• from November 1st to March 31st for adults (from the age of 18) 1,50 € per day

The advantages of the visitor's card (Kurkarte):

• free use of the library
• free entry to many events throughout the year, e.g. “Cinema in the Museum”, open-air cinema, magicians, puppeteers, festivals
• reduced entry of 2 € to the island museum, instead of 2,50 €
• free hotspot access within reach of the tourist office (Kurverwaltung) and the island museum
• discount vouchers subject to availability for e.g. Wonnemar, Mumpitz, Wismar Zoo (available in the tourist office)
• free brochures from the tourist office

With your visitor's card (Kurkarte) you support:

• Creation and maintenance of cycle and hiking trails
• Maintenance of sports and leisure facilities
• Cleaning of managed beaches
• Cleaning and maintenance of sanitary facilities
• Securing of the beaches by the DLRG lifeguards
• Modernization of the rescue facilities
• Maintenance of the jetties
• Care of the individual districts

Our hotel's own free parking spaces are located directly next to our two buildings and diagonally across the street.

Our rooms/apartments are non-smoking rooms/apartments.

Please only smoke on the hotel terrace. Thank you for your mutual consideration for other guests.

We refer you to the flyer "Food and Drink" from the Poel tourist office (Kurverwaltung).

This is also available online: Essen und Trinken (Food and Drinks)

You can pay with us as follows:

• Cash
• EC cards
• Credit cards

Our hard-working Seemöwen (seagull) cleaning crew ensures that your room is cleaned every day.